About Us

The J.D. Power Dealer of Excellence Program^SM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations.

Not all dealerships can qualify. Those that do must pass a three-step process:

First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence.

Second, interested dealerships must rank among their brand’s top performers in key customer satisfaction areas consistent with measurements found in J.D. Power’s Sales Satisfaction Index (SSI) Study^SM.

Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices.

Those best practices include, but are not limited to:

• Listing vehicle inventory and pricing on the dealership website
• Negotiating in an efficient and transparent manner
• Offering a fair trade-in value
• Presenting a clear and easy-to-understand F&I product menu

When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle.

J.D. Power 2022 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit J.D. Power DOE.

Please excuse the dust while we remodel our showroom.

Lexus of Tampa Bay Service Center is still open at 5852 N Dale Mabry Hwy.

Vehicle sales have temporarily moved to 5804 N Dale Mabry Hwy, Tampa Bay FL 33614

At Lexus of Tampa Bay, a part of the AutoNation family, your automotive needs are fully provided for. As the Tampa Lexus dealership to turn to, Lexus of Tampa Bay strives to make each customer experience successful and memorable. When you begin your search for a new Lexus, a pre-owned Lexus, or a Lexus to lease, Lexus of Tampa Bay is the Lexus dealership committed to you. At Lexus of Tampa Bay, we set the standard for a pleasant and effective dealership experience. Lexus of Tampa Bay is located near Brandon, Land O’Lakes, and the Dade City areas. Let our team assist you by buying online.