The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations.
Not all dealerships can qualify. Those that do must pass a three-step process:
First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence.
Second, interested dealerships must rank among their brand’s top performers in key customer satisfaction areas consistent with measurements found in J.D. Power’s Sales Satisfaction Index (SSI) StudySM.
Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices.
Those best practices include, but are not limited to:
When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle.
J.D. Power 2022 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit J.D. Power DOE.
At Lexus of Tampa Bay, a part of the AutoNation family, your automotive needs are fully provided for. As the Tampa Lexus dealership to turn to, Lexus of Tampa Bay strives to make each customer experience successful and memorable. When you begin your search for a new Lexus, a pre-owned Lexus, or a Lexus to lease, Lexus of Tampa Bay is the Lexus dealership committed to you. At Lexus of Tampa Bay, we set the standard for a pleasant and effective dealership experience. Lexus of Tampa Bay is located near Brandon, Land O’Lakes, and the Dade City areas. Let our team assist you by buying online.
With over 100,000 new and pre-owned cars, trucks, vans
& sport utilities, we have the vehicle you’re looking for.
Transfer fee may apply. See store for details. Some restrictions may apply.
Our pre-owned vehicles are backed by a 5-day, 250 mile, Money-Back Guarantee. No questions asked.
Most pre-owned vehicles come with a limited warranty and many backed by the manufacturer.
The price you see is the price you pay. No back and forth. No pressure. And our low no-haggle price is so good, it’s guaranteed.
Lexus of Tampa Bay cares about and appreciates the Tampa community that we serve. We are proud to be a part of Tampa, and we work to be a forward-thinking business center with innovative strategies for keeping clients and employees satisfied. Our Tampa location makes us a convenient stop for those in the area looking to buy, maintain, or lease a Lexus vehicle.
Our quality pre-owned vehicles are perfectly priced. So there is no haggling. No back-and-forth. No pressure. Plus, our no-haggle price is guaranteed. Bonus: our used cars are Worry Free because they are rigorously checked with our multi-point inspection process.
Our accommodations are intentionally designed to make you feel comfortable and taken care of. Lexus of Tampa Bay values your time, and the time that you spend at our dealership is viewed with the utmost importance. Our vast selection of Lexus inventory found on are lot is certain to be home to the Lexus that suits you best, and we are dedicated to getting you behind its wheel.
Exceptional service awaits you at Lexus of Tampa Bay. Your Lexus servicing, purchasing, or leasing needs will be fully taken care of by our certified and trained team, while you are treated to deluxe accommodations. Call and make an appointment with one of our service representatives, or drop by at your own convenience. Whether your stay is brief or extended, the right place to be is with Lexus of Tampa Bay.
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(813) 365-7152
Call Now5852 North Dale Mabry Highway • Tampa, FL 33614
Get DirectionsOpen Today! Sales: 11am-5pm
Service: Closed
Parts: Closed